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Mobile versionMy guidebook

Save and print any interesting information from Moscow Travel Portal as an Guidebook!



Will appear in Moscow street Kuindzhi and Bilibin20 December 2016Will appear in Moscow street Kuindzhi and Bilibin

This will happen in 2017

There are support floating bridge in the Park "Zaryadye"20 December 2016There are support floating bridge in the Park "Zaryadye"

The bridge will connect the Park and the promenade will be a unique viewing platform.

In honor of the composer Balakirev19 December 2016In honor of the composer Balakirev

Call one of the capital's squares

All news

Print Version

References to the emergency telephones

Emergency phone numbers:

Fire department: 01
Police: 02Ambulance: 03
Emergency Gas Service: 04
Unified 24-hour emergency service for mobile phones: 112 

Useful phone numbers:

EMERCOM Search and Rescue Service  +7-495-937-99-11
MGTS Telephone Directory 09, 009; Mosvodokanal (urban underground water utilities)  +7-495-261-35-42
Moscow City Council +7-495-921-27-45
Phone and address directory of airlines, banks, and embassies  05-9
Services in Moscow  +7-495-965-0009
Information about missing children  +7-495-401-90-11,  +7-495-401-99-82
Information about personal belongings lost on buses, trams, and trolleybuses  +7-495-971-02-91,  +7-495-631-02-91
Information about personal belongings lost in the metro +7-495-222-20-85
Information about lost documents  +7-495-200-99-57
Accident registration bureau of the Moscow police  +7-495-688-22-52,  +7-495-684-00-25
Traffic Accident Service  +7-495-208-82-24


The Office of the State Traffic Safety Inspectorate  +7-495-923-78-92
The Department of Criminal Investigation  +7-495-239-72-14
Interpol +7-495-332-30-33
The Military Commandant  +7-495-261-11-20

Unified 24-hour funeral services directory: +7-495-702-00-00  

24-hour consultation on funeral-related matters +7-495-310-23-10 
Transportation of the deceased  +7-495-925-75-01,  +7-495-927-21-03


Suicide Center, emergency assistance +7-495-205-05-50
For children and adults  +7-495-189-68-60
For women-victims of domestic violence  +7-495-473-63-41
AIDS Hotline +7-495-933-42-32

Medical Assistance:

Department of Healthcare  +7-495-251-83-00
Emergency care facility +7-495-924-64-72
Accident registration bureau +7-495-284-00-25
Eye clinic +7-495-299-61-28
Psychiatric help +7-495-925-31-01
Hospitalization of women in labor +7-495-684-00-26 

Sklifosovsky Institute +7-495-680-41-54, +7-495-680-93-60

AIDS emergency diagnosis (anonymous and free of charge) +7-495-366-26-70, +7-495-365-06-01
Emergency substance abuse help +7-495-104-55-04,  +7-495-507-09-09

Veterinary emergency: +7-495-212-80-76 

Veterinary assistance at home +7-495-792-85-07
Animal search bureau +7-495-305-62-45
Euthanasia  +7-495-212-80-76

Protection of Rights:

Public Reception Office of the President of Russia +7-495-206-36-02 
Commissioner for Human Rights +7-495-207-39-69 
Supreme Criminal Court +7-495-925-25-82 
Supreme Civil Court +7-495-928-97-66 
Russian Constitutional Court +7-495-206-17-62
Public Prosecution Office of the Russian Federation +7-495-292-88-69 
Moscow Public Prosecution Office +7-495-951-71-97 
Moscow Military Prosecution Office +7-495-195-05-10 
Illegal imprisonment questions +7-495-144-13-72
Federal Migration Service +7-495-925-98-85 
Complaints about illegal police activities +7-495-777-11-47 
Military draft (hotline) +7-495-276-98-48 
Society for the Protection of Drivers Rights +7-495-938-19-65

Consumer Affairs:

Consumer Hot Line+7-495-200-48-52 
Committee for the Protection of Real Estate Services Consumer Rights  +7-495-786-76-90
Moscow Society for the Protection of Consumer Rights +7-495-925-49-59 
National Foundation for the Protection of Consumer Rights +7-495-953-50-08

The Moscow Government:

Information and Inquiry Service +7-495-777-77-77 
Moscow City Government Public Reception Office +7-495-292-16-37
Moscow City Government direct line for city residents +7-495-200-67-30

Municipal and Social Services:

Roof damage +7-495-681-05-49 
Moszhilinspektsiya (roof leaks, dirty stairwells) +7-495-681-21-45 
Moslift +7-495-213-33-08
Problems in new residential buildings +7-495-299-52-64,  +7-495-299-54-81 
Receipt and Service of Moscow Social Card +7-495-101-45-91 
Retirement and Other Social Security Questions +7-495-291-34-78 
Abandoned minors +7-495-727-31-56 
Sanitary and Epidemiological Service +7-495-287-31-41 
Free advice on housing issues  +7-495-785-00-55